Multi-Site CX Lead – Membership & Front Desk in Melbourne

Multi-Site CX Lead – Membership & Front Desk in Melbourne

Melbourne Full-Time On-site
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Yarra Leisure is seeking a Customer Experience Team Leader to champion service excellence across Richmond Recreation Centre, Fitzroy Pool, Collingwood Leisure Centre and other facilities.

You will lead, coach and inspire our Customer Service and Membership Officers, oversee day-to-day reception operations, drive membership sales and retention, and manage rosters within budget to serve nearly one million annual visitors.

Multi-Site CX Lead – Membership & Front Desk in Melbourne employer: AUSactive

At BFT Hoppers Crossing, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. As a Studio Manager, you will enjoy real responsibility and influence, with ample opportunities for personal and professional growth in a dynamic fitness environment. Our commitment to trust, accountability, and performance-based incentives ensures that you can thrive while leading a passionate team dedicated to excellence.

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Contact Details:

AUSactive Recruitment Team