Quality Assurance Officer in Melbourne

Aurum Poultry Co. | Melbourne VIC | Full-time
$65,000–$75,000 + superannuation

About the role

Aurum Poultry Co. is a growing Australian elevated poultry business supplying independent retailers, butchers, restaurants, foodservice customers and major accounts across Australia.

We are looking for a proactive and detail-oriented Quality Assurance Officer to join our Quality team.

Working closely with our Quality leadership and broader Production, Warehouse and Operations teams, you will support the day-to-day delivery of Aurum’s food safety, quality assurance and compliance programs.

This is a hands-on role suited to someone who enjoys working close to operations, understands the importance of strong systems and documentation, and is confident working across teams to maintain high standards of food safety, product quality and compliance.

Key responsibilities

• Support the implementation and ongoing maintenance of food safety and quality systems

• Conduct routine quality, hygiene and food safety inspections across operational areas

• Complete verification activities, checks and quality records accurately and on time

• Monitor compliance with internal procedures, product specifications and quality requirements

• Assist with investigations into quality issues, non-conformances and customer complaints

• Support corrective and preventive actions and follow up actions through to completion

• Assist with product quality checks, traceability and verification activities

• Maintain accurate QA documentation, records and controlled documents

• Support internal audits and preparation for external audits

• Assist with supplier, raw material and product quality documentation where required

• Support new product development and product changes through specifications, trials, food safety and quality checks

• Work closely with Production, Warehouse and Operations teams to resolve quality issues

• Support training and communication of food safety and quality requirements

• Assist with continuous improvement initiatives across quality systems and operational processes

• Support product, process and compliance projects as the business continues to grow

About you

We are looking for someone who is practical, organised and comfortable working in a fast-paced food production environment.

You will ideally bring:

• Qualification in Food Science, Food Technology, Quality Assurance, Microbiology or a related discipline

• Experience in quality assurance, food safety, food manufacturing or a related environment

• Good understanding of food safety and quality management principles

• Strong attention to detail and documentation accuracy

• Confidence completing inspections, verification activities and investigations

• Strong communication skills and the ability to work constructively with operational teams

• Good organisation and time-management skills

• A proactive approach to identifying and resolving quality issues

• Confidence using Microsoft Office and quality or business systems

Experience within poultry, meat, food manufacturing, FMCG or cold-chain operations will be highly regarded.

Knowledge or experience with HACCP, food safety programs, internal auditing or quality management systems will also be advantageous.

What success looks like

Success in this role means:

• Accurate and timely completion of QA checks and documentation

• Strong compliance with food safety and quality procedures

• Effective follow-up of non-conformances and corrective actions

• Strong support for Production and Operations teams

• Reliable audit and compliance preparation

• Clear communication of quality requirements

• Contribution to continuous improvement across Aurum’s Quality function

Why join Aurum

Aurum is continuing to grow and invest in its people, systems and operational capability.

This role provides the opportunity to work closely with an experienced Quality team and gain broad exposure across:

• Food safety and quality assurance

• Poultry and food manufacturing

• Production and operational quality

• Audit and compliance

• Traceability and quality systems

• Continuous improvement

• Cross-functional operational projects

You will have the opportunity to develop your technical and operational QA capability while contributing directly to the quality standards of a growing Australian elevated poultry business.

Salary: $65,000–$75,000 + superannuation, depending on experience.

If you are detail-oriented, proactive and passionate about food safety and quality, we would like to hear from you.

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