At a Glance
- Tasks: Manage customer accounts and drive business growth in a dynamic logistics environment.
- Company: Join Aurizon, Australia's largest rail freight operator with a collaborative culture.
- Benefits: Enjoy career development, mentoring programs, and discounts on health insurance and travel.
- Other info: Be part of a diverse team with exciting long-term career opportunities.
- Why this job: Make a real impact by optimising customer relationships and driving commercial success.
- Qualifications: Strong commercial experience and a degree in Economics, Finance, or Commerce preferred.
The predicted salary is between 90000 - 110000 $ per year.
Join Aurizon's successful Bulk Customer and Growth team, managing customer accounts to deliver strong commercial outcomes. This role will support a diverse network of operations, spanning rail, road and port logistics. You will be accountable for partnering with major mining customers and internal/external operational teams to deliver strong commercial outcomes across your portfolio of customers.
Within your portfolio, you will develop and leverage your strong customer relationships to optimise current revenue contracts, whilst also driving business growth through identifying and securing new opportunities.
Key responsibilities for the role include:
- Build and maintain excellent relationships across your portfolio of customers and all functions in Aurizon to optimise the flow of customer information.
- Be the lead expert for all customer intelligence within the portfolio, including identifying and facilitating potential future business growth opportunities or decline risks, and developing long-term strategic solutions to manage these.
- Lead and manage the design and development of customer proposals, tender responses and business cases within your portfolio.
- Lead commercial negotiations and contracting processes with customers, focusing on renewing current contracts prior to expiry.
- Develop and maintain active key account management planning for each customer in the portfolio.
- Deliver the performance requirements of each contract within the customer portfolio through the rigorous contract performance process.
- Develop and/or deliver timely and accurate reports, documents and specific data as requested and/or planned.
About you:
An energetic and passionate commercial lead, you will be driven to deliver customer outcomes that create value across our diverse customer portfolio. You will be an experienced operational leader who possesses:
- Strong commercial experience.
- University qualified in Economics, Finance, Commerce or related discipline (preferred).
- High level of management and leadership skills with the capacity to develop, implement and achieve goals and targets.
- Strong interpersonal and communication skills including negotiation, consultation, facilitation and written communication skills.
- High level skills in the identification, specification and delivery of customer service in a large commercial organisation.
- Solid understanding of financial analysis and business strategy, with a bias towards making data-based decisions.
- Substantial skills in working effectively and collaboratively as a key contributor to a team.
What we offer you:
At Aurizon, we support the development and growth of our employees. With a national portfolio of operations, we offer long-term and exciting career opportunities. Some of our benefits include:
- Development and growth opportunities.
- Access to mentoring and development programs.
- Discounts on selected health insurance funds, personal travel, gyms, vehicles and retail brands.
- Parental leave program and super booster.
About Aurizon:
Aurizon is Australia’s largest rail freight operator with integrated landside supply chain solutions and a top 100 ASX company. Each year, we deliver more than 250 million tonnes of Australian commodities right across the country. Aurizon is crucial to the Australian economy, connecting miners, primary producers and industry with international and domestic markets. We celebrate the contribution of every employee and provide opportunities for career development in a dynamic, caring, and inclusive work environment.
Commercial Portfolio Manager employer: Aurizon
Aurizon is an exceptional employer that fosters a collaborative work culture where innovation and data-driven decision-making thrive. With a strong commitment to employee growth, we offer extensive professional development opportunities and the chance to work on impactful projects that shape the future of our business. Located in a vibrant area, our team enjoys a supportive environment that values diversity and encourages creative problem-solving.
