IT Helpdesk Specialist in Melbourne

IT Helpdesk Specialist in Melbourne

Melbourne Full-Time 50715 - 61985 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide quick and professional IT support for hardware, software, and networking issues.
  • Company: Join Atturra, a dynamic company focused on managed services and customer satisfaction.
  • Benefits: Enjoy competitive pay, career growth, and a supportive team environment.
  • Other info: Great opportunity for hands-on experience in a fast-paced setting.
  • Why this job: Make a real difference by helping clients solve tech problems every day.
  • Qualifications: Strong customer service skills and a passion for technology.

The predicted salary is between 50715 - 61985 $ per year.

Atturra’s Managed Services division seeks an IT helpdesk professional to deliver prompt and professional incident resolution across hardware, software, and networking domains. You will document outcomes, escalate complex issues, and collaborate with vendors to ensure swift resolutions in a dynamic client environment.

The role supports onboarding/offboarding, user account setup, and on-site engagements, with a focus on accuracy, customer service, and team collaboration within Atturra’s growing.

IT Helpdesk Specialist in Melbourne employer: Atturra

Atturra Advisory is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration among its 1300+ professionals across multiple countries. With a strong commitment to employee growth through mentorship, professional development, and a supportive environment, Atturra not only values its team members but also actively supports Australia's veteran community, making it a meaningful place for those looking to make an impact in the Defence sector.

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Contact Details:

Atturra Recruitment Team

We think you need these skills to ace IT Helpdesk Specialist in Melbourne

Incident Resolution
Hardware Support
Software Support
Networking Knowledge
Documentation Skills
Issue Escalation
Vendor Collaboration