At a Glance
- Tasks: Provide top-notch customer service and support the sales team in a hands-on role.
- Company: Growing medical device business with a collaborative team culture.
- Benefits: Free parking, friendly environment, and career growth opportunities.
- Other info: Brisbane-based, Monday to Friday, with easy access to public transport.
- Why this job: Join a dynamic team and make a difference in the medical device industry.
- Qualifications: Experience in customer service or sales support; strong communication skills.
The predicted salary is between 47250 - 57750 $ per year.
An exciting opportunity has become available for a Sales & Customer Relations Support professional to join a growing medical device business operating within the implant sector. This is a varied, hands-on role combining customer service, sales support, order management and logistics, working closely with the Business Development Manager and wider sales team to ensure customers receive a high level of service and support.
You will be dealing directly with practice managers and hospital procurement teams, handling customer enquiries, product queries, order requirements, while providing day-to-day support to the sales team. The role also includes picking and packing customer orders, stock management, receiving stock, coordinating couriers and tracking deliveries, with a small warehouse located within the office.
You’ll be joining a small, collaborative team where everyone is hands-on and contributes to getting the job done and supporting customers. The business is looking for someone who is organised, reliable and customer-focused, with excellent communication skills and the ability to take ownership of their work while working closely with others.
Key responsibilities include:
- Providing exceptional customer service via phone and email
- Supporting the Business Development Manager and Sales Team
- Handling customer and product enquiries
- Processing customer orders, warranties, credits and consignments
- Picking, packing and dispatching customer orders
- Stock management, stocktakes and receiving replenishments
- Coordinating couriers and tracking deliveries
About you:
- Previous experience in customer service, sales support, administration or a similar role
- Strong communication and phone skills
- Highly organised with excellent attention to detail
- Comfortable working in a small, hands-on team
- Medical device, dental or healthcare experience would be highly regarded, but is not essential
- A positive, flexible attitude and willingness to help wherever required
The opportunity:
- Brisbane-based office
- Monday–Friday, 8:30am–4:30pm
- Free onsite parking
- Approximately 5 minutes' walk to the train station
- Bus services approximately 2 minutes away
- Small, friendly and collaborative team environment
- Opportunity to build your career within the medical device industry
Customer Relations & Sales Support – Medical Devices in Brisbane employer: Atlas Search + Select
Join a dynamic and supportive team in Brisbane, where your role as a Customer Relations & Sales Support professional will be pivotal in delivering exceptional service within the medical device sector. Enjoy a collaborative work culture that values your contributions, offers free onsite parking, and provides opportunities for career growth in a thriving industry. With a focus on teamwork and customer satisfaction, this position is perfect for those looking to make a meaningful impact while developing their skills.
