Keep Business Moving During a Major Transformation
Edmac Australia is a leading supplier of aftermarket parts and solutions for air compressors, vacuum pumps and compressed air systems, supporting customers across a wide range of industrial sectors.
We're looking for a Sales Support Coordinator to join our Tullamarine-based team on a fixed-term contract and support the business through an exciting SAP migration project. In this role, you'll help ensure seamless day-to-day operations and the exceptional service our customers expect.
We're looking for a Sales Support Coordinator to join our Tullamarine-based team on a fixed-term contract and support the business through an exciting SAP migration project. In this role, you'll help ensure seamless day-to-day operations and the exceptional service our customers expect.
What You'll Be Doing
- Processing customer quotations and sales orders accurately and efficiently
- Managing customer enquiries and providing timely updates on order status
- Coordinating with warehouse, procurement and logistics teams to support seamless order fulfilment
- Maintaining customer records, sales documentation and system data within ERP systems
- Supporting day-to-day sales operations and administrative activities to ensure high service levels are maintained
- Building strong relationships with customers and internal stakeholders while helping maintain operational continuity throughout the SAP migration project
What You'll Bring
- 2-3 years' experience in sales support, customer service, sales administration or a similar role.
- Preferred to have experience in aftermarket parts and consumables.
- Strong customer service focus with the ability to build positive relationships and provide exceptional support
- Excellent communication skills and a professional, solutions-focused approach
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines
- High attention to detail and accuracy when processing orders, quotations and documentation
- Experience using ERP systems (SAP experience highly regarded) and proficiency in Microsoft Office applications
- Competitive remuneration Salary package of $75,000-$85,000 + Super (pro rata), commensurate with experience.
- Make a real impact play a key role in supporting a major business transformation while helping maintain exceptional customer service and operational efficiency.
- Be part of a close-knit team join a collaborative small business where your contribution is valued and makes a genuine difference.
- Variety in your day enjoy a diverse role combining customer service, sales support, order processing and operational coordination.
- Develop your skills gain exposure to ERP systems, cross-functional collaboration and business operations within a growing organisation.
- Supportive team culture work alongside experienced colleagues in a friendly, collaborative and customer-focused environment.
Sales Support Coordinator | Fixed Term in Canberra employer: Atlas Copco
Atlas Copco is an exceptional employer that fosters a culture of trust and accountability, making it an ideal place for Technical Specialists to thrive. Located in Brisbane, QLD, employees benefit from comprehensive compensation packages, health and well-being initiatives, and ample opportunities for lifelong learning and career growth. Join a team that values innovation and collaboration, where your expertise in electrical systems will be recognised and rewarded.
