At a Glance
- Tasks: Provide top-notch service to guests and manage front office duties.
- Company: Join a vibrant hotel group known for its welcoming atmosphere.
- Benefits: Flexible roster, competitive pay, and opportunities for growth.
- Other info: Perfect for those who thrive in dynamic environments and love hospitality.
- Why this job: Be the friendly face that makes guests feel at home!
- Qualifications: Positive attitude, strong communication skills, and teamwork spirit.
The predicted salary is between 38700 - 47300 $ per year.
Hotel Group is currently seeking a highly motivated, well-presented, energetic person who enjoys providing great service with a smile, to join our team as a Full Time Guest Service Agent. You will be able to work a flexible roster, which includes regular weekends. Only short listed candidates will be contacted, local residents highly regarded.
Duties and responsibilities:
- General front office duties – checking guests in & out
- Maintaining guest's accounts with accuracy
- Ensure a very high level of customer service is constantly maintained
- Maintain good communication and work relationships in all hotel areas and with all properties
- Processing large volumes of reservations in a timely and professional manner
- Timely email management
The successful candidate will have:
- Positive and 'Can Do' attitude, strong work ethic and ability to work in a team
- Excellent interpersonal and communication skills
- Commitment to delivering a high level of customer service
- Flexibility to respond to a variety of different work situations
- The ability to multi-task and demonstrate initiative
- Excellent computer skills in the Office Suite
Guest Services Agent employer: Athotelgroup
At Grand Mercure Apartments Magnetic Island, we pride ourselves on fostering a supportive and dynamic work environment where our Housekeeping Room Attendants can thrive. With a focus on teamwork and exceptional customer service, we offer flexible casual roles that allow for a great work-life balance, especially for local residents. Join us to enjoy opportunities for professional growth while working in one of Australia's most beautiful locations.
