Athena Mortgage is seeking an experienced Senior Collections Lead to manage end-to-end mortgage arrears across early intervention to late-stage recoveries. You will act as a problem-solver, portfolio specialist and customer advocate, driving sustainable outcomes.
You'll play a hands-on leadership role shaping Athena Assist's operations, working to improve workflows, automation and customer contact strategies while maintaining Athena's brand voice.
Senior Mortgage Collections Lead β Hybrid FinTech Growth in Sydney employer: ATHENA MORTGAGE
Athena Home Loans is an exceptional employer that champions a dynamic and inclusive work culture, where every team member has the opportunity to shape their role and contribute to meaningful change in the home loan industry. With a focus on employee growth, modern tools, and a supportive environment, Athena offers a hybrid working model, wellbeing programs, and a vibrant team atmosphere that fosters collaboration and innovation. Join us in a relaxed yet energised setting where your unique skills are valued, and you can truly make a difference.