At a Glance
- Tasks: Lead operations at a top gaming venue, ensuring exceptional customer service.
- Company: IRIS Hotel Group, a leader in hospitality with a vibrant team culture.
- Benefits: Attractive salary, tailored development plans, and extensive training opportunities.
- Other info: Build your own team and work with the best in the industry.
- Why this job: Join an industry-leading company and make your mark in a dynamic environment.
- Qualifications: 4+ years management experience in hospitality, particularly in gaming.
The predicted salary is between 85500 - 104500 $ per year.
IRIS Hotel Group spans multiple, well-known, large turnover venues within NSW, Queensland and NT with a variety of dining and entertainment offerings. We pride ourselves on creating a culture within the team that reflects to our patrons, whilst consistently achieving profitable growth by establishing lifestyle venues and delivering an exceptional total customer experience focusing on all areas a venue can offer.
The Role
We are looking for the best. A leader to head up the operations of this top 50 gaming venue. An individual who recognises the strategic importance of the location and the rewards, both personal & professional, which accompany such a venue in such a prized location. Reporting into the COO and executive team you will lead your team through busy service periods ensuring a high level of customer service at all times. Coming from a strong hospitality background fostered around gaming, TAB & service, your passion for providing a great product in a busy and sometimes pressured environment is always seen in your work. You always push to succeed in anything you attempt and surpassing targets is your passion. If you are looking to progress in your career and seeking an avenue where you can grow then this is the role for you.
The successful applicant will possess:
- A minimum of 4 years previous management experience and strong knowledge in all aspects of running a busy hotel, particularly from a gaming/wagering perspective.
- Extensive background in a strong gaming orientated venue with proven results to show same.
- The ability to hold a hoteliers licence.
- Experience in a busy wagering & gaming environment.
- Extensive knowledge of TAB and gaming operations and the required service levels to be top of the game.
- Current RSA & RCG certificates.
- A hands-on approach to management.
- A friendly, self-motivated personality with excellent people skills.
- A passion for the hospitality industry with the ability to create a positive and proactive working environment.
The following attributes are also considered desirable:
- A demonstrated understanding of industry related technology systems.
- An understanding of west corridor clientele and business drivers.
- Strong reporting and analysis skills.
In return we offer the successful applicants:
- Attractive remuneration package.
- Tailored development plan.
- Extensive training program for all staff.
- A career defining opportunity exists for the right applicant to join an industry leading company at our hotel in Western Sydney.
- Build your own team, make the venue your own and work with some of the best the industry has to offer. A venue that has had no expense spared, with detail in every fitting and a team that is looking to go with you to the next level and be recognized in the industry as the very best at what they do.
General Manager/ Licensee in Sydney employer: at
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