SEEK Pass is seeking a Customer Support Manager based in Sydney to lead day-to-day operations and evolve our support capabilities as we scale. You will manage a mix of permanent and contingent staff, coach teams, and drive high-quality outcomes for customers and users.
You will shape strategy using operational insights, customer feedback, and emerging technologies, including AI and automation, to improve service quality, efficiency and scale while ensuring compliance with policies and laws.
Customer Support Leader — Scale-Up & AI-Driven Ops in Sydney employer: at
At ALH Hotels, we pride ourselves on being a vibrant and inclusive workplace where every team member is valued. As an Assistant Manager at the Sail and Anchor, you'll not only enjoy competitive benefits like discounts across our brands and comprehensive wellbeing support, but you'll also have the opportunity to grow your career within the Endeavour Group network. Join us in creating a welcoming atmosphere for locals while developing your leadership skills in a dynamic pub environment.
