Strategic Head of Quality & Service Improvement

Strategic Head of Quality & Service Improvement

Full-Time 51750 - 63250 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead quality initiatives and drive service improvements across a large not-for-profit organisation.
  • Company: Join Uniting NSW.ACT, a mission-driven organisation with over 12,000 employees.
  • Benefits: Enjoy a competitive salary, flexible work arrangements, and opportunities for professional growth.
  • Other info: Be part of a supportive team dedicated to continuous improvement and excellence.
  • Why this job: Make a real difference in the community by enhancing service quality and safety.
  • Qualifications: Proven leadership experience in quality management and strategic planning.

The predicted salary is between 51750 - 63250 $ per year.

Uniting NSW.

ACT seeks a Head of Quality and Service Improvement to lead the enterprise quality agenda, shape organisational strategy, and embed a culture of continuous improvement across a not-for-profit with 12,000+ employees.

You will guide a six-person quality and service improvement team and partner with executive leaders to drive safer, higher-quality services.

The role reports to the Chief Customer, Risk & Governance Officer and requires strategic leadership across governance,

Strategic Head of Quality & Service Improvement employer: at

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Contact Details:

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We think you need these skills to ace Strategic Head of Quality & Service Improvement

Strategic Leadership
Quality Management
Continuous Improvement
Team Management
Governance
Collaboration
Stakeholder Engagement