At a Glance
- Tasks: Lead and develop contact centre leaders to enhance team performance and customer satisfaction.
- Company: Join Water Corporation, a key player in Western Australia's water management.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Fast-paced environment with opportunities for growth and innovation.
- Why this job: Make a real difference by driving improvements in customer service and team dynamics.
- Qualifications: Proven leadership experience and a passion for coaching and development.
The predicted salary is between 49500 - 60500 $ per year.
Water Corporation is seeking an experienced, people-focused leader to join its Contact Centre leadership team in Western Australia. You will coach and develop leaders to build confident, high-performing teams and deliver sustained improvements in customer and business outcomes in a fast-paced contact centre.
You will drive a culture of accountability and continuous improvement, leveraging data-driven insights and coaching frameworks to strengthen leadership effectiveness and business performance.
Head of Contact Center Leadership & Performance employer: at
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