$110k - $115k p.a. + Super, Bonus and Benefits
This is an outstanding opportunity to join a leading accommodation operator with a strong reputation for delivering exceptional resident experiences across premium purpose-built communities. With a focus on operational excellence, customer service and creating vibrant living environments, this organisation offers genuine career development, supportive leadership and the chance to make a lasting impact.
About the Role
An exciting opportunity exists for an experienced Village Manager to oversee the day-to-day operations of a large student accommodation community on the Gold Coast. Reporting directly to the Regional General Manager, you will lead a multidisciplinary team across operations, administration, facilities and customer service, ensuring the village consistently delivers exceptional resident experiences while achieving strong commercial and operational outcomes.
This is a hands‐on leadership role requiring a commercially minded operator who can balance financial performance, stakeholder engagement and team leadership within a fast‐paced residential environment. You are an experienced operations leader with a background managing large accommodation, hospitality, residential, retirement living, student accommodation or property environments. You enjoy leading people, improving operational performance and creating exceptional customer experiences.
Skills and Experience
The ideal candidate will bring the following:
- Lead the daily operations of a large residential accommodation community and develop and execute annual business plans, operational strategies and budgets
- Drive occupancy through effective leasing, sales and marketing initiatives, manage financial performance, forecasting, reporting and cost control
- Build strong relationships with university partners and key stakeholders
- Foster a safe, inclusive and engaging resident community while leading resident engagement programs and community events
- Manage contractors, suppliers and external service providers and oversee maintenance programs, refurbishments and capital works
- Ensure compliance across WHS, legislation, policies and operational standards
- Represent the business at stakeholder meetings and industry events
About You
You will also bring:
- Previous experience in a senior operational leadership role with strong financial management and budgeting experience
- Proven ability to lead large multidisciplinary teams and have strong commercial acumen with a focus on driving occupancy and profitability
- Outstanding stakeholder management and communication skills with experience managing maintenance, facilities or asset-related projects
- Strong understanding of compliance, WHS and operational governance
- A proactive, solutions-focused leadership style with excellent organisational and time management skills
Benefits and Rewards
- Highly competitive salary package - $110K to $115K + Super, bonus structure and benefits
- Senior leadership role with genuine autonomy
- Work within a large, NEW modern accommodation community
- Career progression with an established national organisation
- Supportive leadership and collaborative culture
- Opportunity to influence business performance and resident satisfaction
- Gold Coast location with an exceptional lifestyle
Senior Village Manager in Gold Coast employer: at
At ALH Hotels, we pride ourselves on being a vibrant and inclusive workplace where every team member is valued. As an Assistant Manager at the Sail and Anchor, you'll not only enjoy competitive benefits like discounts across our brands and comprehensive wellbeing support, but you'll also have the opportunity to grow your career within the Endeavour Group network. Join us in creating a welcoming atmosphere for locals while developing your leadership skills in a dynamic pub environment.
