Australia's leading indoor family entertainment company, Game Over Entertainment Group, is seeking an experienced manager and or attractions Team Members to join our Gold Coast venue at Helensvale.
Game Over Gold Coast has been successfully operating for over 12 years and is firmly established as one of QLDs premier indoor entertainment destinations. The wider Game Over Group operates venues in Brisbane and across New Zealand (Auckland, Christchurch and Queenstown), with new locations recently opened in North Lakes and East Auckland. It's an exciting time to step into a leadership role within a growing entertainment brand.
Our Gold Coast venue is a 4,000 sqm indoor family entertainment centre featuring:
- Laser Tag arena
- Clip N Climb
- Food & beverage offering
About the Role
This position is suited to someone looking to take the next step beyond general casual work. The role will be appointed as Shift Manager with the view to development into the venue Assistant manager role, depending on experience, and can be casual, part-time or full-time. We're open to discussing flexibility for the right candidate.
You'll play a key role in day-to-day operations, front-of-house leadership, and supporting the management team, while still being hands‐on with guests and staff and attractions.
Key Responsibilities May Include:
- Leading reception and front‐of‐house operations
- Acting as a senior point of contact for guests and staff
- Supporting daily opening, closing and shift coordination
- Supervising and assisting team members across attractions
- Running attractions including karting safety briefings, races, Climb sessions and laser tag missions
- Assisting with parties, events, catering and group bookings
- Maintaining service standards and a positive team culture
About You
This role is ideal for someone with proven experience in hospitality, entertainment, customer service or venue operations who is ready to step into a more responsible, leadership‐focused position.
- Previous relevant experience in hospitality, entertainment or customer‐facing leadership roles
- Strong communication and people‐management skills
- A professional, confident and guest‐focused approach
- The ability to lead by example and support a team
- Excellent personal presentation and reliability
- Flexibility to work weekends, evenings and varied shifts
- Experience with attractions such as go‐karts, laser tag, arcades, parties or events will be highly regarded, but is not essential for the right person.
If you're looking for a role with real responsibility, career progression, and the chance to be part of a growing entertainment group, we'd love to hear from you.
Manager - Family Entertainment Centre in Gold Coast employer: at
At ALH Hotels, we pride ourselves on being a vibrant and inclusive workplace where every team member is valued. As an Assistant Manager at the Sail and Anchor, you'll not only enjoy competitive benefits like discounts across our brands and comprehensive wellbeing support, but you'll also have the opportunity to grow your career within the Endeavour Group network. Join us in creating a welcoming atmosphere for locals while developing your leadership skills in a dynamic pub environment.
