Anglicare WA is seeking a Feedback & Complaints Lead to strengthen accountability and service quality across the organisation. Based in East Perth on a part-time 30-hour week, you will drive the feedback framework with trauma-informed, culturally safe practices and timely, fair outcomes.
You will analyse feedback data, report to senior leaders and the Board, and partner with services to translate insights into meaningful service improvements while coaching staff in best-practice processes.
Trauma-Informed Feedback & Complaints Lead in East Perth employer: at
At ALH Hotels, we pride ourselves on being a vibrant and inclusive workplace where every team member is valued. As an Assistant Manager at the Sail and Anchor, you'll not only enjoy competitive benefits like discounts across our brands and comprehensive wellbeing support, but you'll also have the opportunity to grow your career within the Endeavour Group network. Join us in creating a welcoming atmosphere for locals while developing your leadership skills in a dynamic pub environment.
