At a Glance
- Tasks: Lead Land Titles and Customer Reform, shaping property transaction regulations in WA.
- Company: Join Landgate, Western Australia's land information authority with a collaborative culture.
- Benefits: Competitive salary, 12% superannuation, flexible work environment, and career advancement opportunities.
- Other info: Diverse and inclusive workplace committed to equity and representation.
- Why this job: Make a real impact on land administration and customer experience in a key leadership role.
- Qualifications: Experience in policy development, stakeholder management, and land administration required.
The predicted salary is between 163427 - 176990 $ per year.
This role is responsible for:
- Operating as a key leader within Landgate, leading the Land Titles and Customer Reform Branch, providing expert advice and guidance on the State and National regulatory framework governing property transactions in Western Australia.
- Overseeing the delivery and continuous improvement of the National Electronic Conveyancing System, ensuring the integrity, assurance and enforcement of Western Australia's land title registration system.
- Leading the development of policy and practice for land dealings and lodged surveys at both state and national levels.
- Championing the customer experience across Landgate by driving service excellence, shaping technical capability and delivering training and professional development programs for employees, customers and industry stakeholders.
- Working collaboratively across government and industry, leading strategic business initiatives, representing Titling Services on major Landgate projects, and influencing state and national forums.
- Shaping the future of electronic conveyancing and land title registration, ensuring Landgate's interests are effectively represented in legislative, policy and system reforms.
This is a highly influential leadership role that combines regulatory expertise, strategic thinking, customer focus and stakeholder engagement to deliver outcomes that support Western Australia's property market and land administration system.
About you:
- Skill/experience in operational service delivery with a proactive approach to problem identification and solutions.
- Willingness to try new approaches, assess and manage risk, and possess strong interpersonal skills.
- Ability to critically analyse complex issues and provide clear and well thought through solution options.
- Ability to negotiate and obtain win/win outcomes.
- As a Multiple Area Leader, lead through others to deliver strategic outcomes, build organisational capability, and create a culture of trust, collaboration and accountability.
- Inspire and develop leaders, drive change, foster high-performing teams, and ensure alignment between operational delivery and organisational priorities.
Role Requirements:
- Demonstrated experience developing, reviewing and implementing policy frameworks, procedures and guidance materials in a complex regulatory or operational environment.
- Extensive experience leading expert teams to achieve strategic outcomes and operational targets.
- Demonstrated change management and process improvement experience.
- Proven ability to establish and manage strategic stakeholder relationships, influence outcomes across complex environments, and negotiate solutions that support organisational priorities.
- A tertiary qualification in a relevant discipline.
- Experience in Land Titling or Land Administration.
Eligibility to apply:
To be eligible for appointment, applicants must be an Australian citizen, permanent resident, or have a visa with valid working rights within Australia.
About Landgate:
Landgate is Western Australia's land information authority. Through efficient and contemporary land information services, Landgate contributes to WA's economic security and prosperity. We support our customers through our trusted data and services, which underpin WA land titles, property information and valuations, maps and location-based information. Landgate fosters a culture of inclusion, appreciating unique perspectives and opportunities that a diverse workforce generates.
Equity and Diversity:
Landgate is committed to improving employment opportunities and representation across Landgate. As a measure to achieve this, Section 51 of the Equal Opportunity Act 1984 applies to this recruitment process. First Nations applicants that are deemed suitable and meet the requirements of the role may be prioritised for appointment.
Landgate is a safe and inclusive workplace that embraces diversity and firmly believes the best results come when varied viewpoints are welcomed and encouraged every day. We encourage people from all diversities to apply and are committed to increasing representation of First Nations people, youth, people with disability, people from the LGBTQIA+ community and people from culturally and linguistically diverse backgrounds.
This is a full-time permanent position. Further offers may be made as other similar (permanent or fixed term) roles arise. The recommended applicant will be required to complete a pre-employment screening process prior to appointment.
Director Land Titles and Customer Reform employer: at
At ALH Hotels, we pride ourselves on being a vibrant and inclusive workplace where every team member is valued. As an Assistant Manager at the Sail and Anchor, you'll not only enjoy competitive benefits like discounts across our brands and comprehensive wellbeing support, but you'll also have the opportunity to grow your career within the Endeavour Group network. Join us in creating a welcoming atmosphere for locals while developing your leadership skills in a dynamic pub environment.
