Guest Experience Agent

Guest Experience Agent

Full-Time 31500 - 38500 $ / year (est.) On-site
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At a Glance

  • Tasks: Welcome guests, manage check-ins/outs, and handle inquiries with top-notch service.
  • Company: Join the vibrant team at AT HOTEL GROUP in beautiful Nelson Bay.
  • Benefits: Enjoy flexible hours, competitive pay, and a fun work atmosphere.
  • Other info: Dynamic environment with opportunities to grow in the hospitality industry.
  • Why this job: Be the face of hospitality and create memorable experiences for guests.
  • Qualifications: Great communication skills and a passion for customer service.

The predicted salary is between 31500 - 38500 $ per year.

AT HOTEL GROUP is seeking a Guest Services Agent for Mantra Nelson Bay.

This role focuses on welcoming guests, handling check-in/check-out, answering inquiries, and managing bookings with a high level of service.

The successful candidate will work in a dynamic hospitality environment, delivering exceptional guest experiences while coordinating with multiple departments and maintaining accurate records.

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Guest Experience Agent employer: AT Hotel Group

Grand Mercure Apartments Magnetic Island offers a vibrant work culture where team members are valued for their contributions and encouraged to grow. With a focus on exceptional customer service and maintaining high cleanliness standards, employees enjoy flexible working hours and the unique advantage of working in a stunning island location. Local residents are particularly welcomed, fostering a sense of community and connection among staff.

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Contact Details:

AT Hotel Group Recruitment Team

We think you need these skills to ace Guest Experience Agent

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Customer Service
Teamwork