Customer Experience Analytics Lead in Sydney

Customer Experience Analytics Lead in Sydney

Sydney Full-Time 72000 - 88000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Design and deliver customer experience dashboards and insights to support ASX's strategy.
  • Company: Join ASX, a leading organisation focused on customer-centric solutions.
  • Benefits: Enjoy flexible hybrid work arrangements and a supportive team environment.
  • Other info: Be part of a dynamic team with opportunities for professional growth.
  • Why this job: Make a real impact by driving evidence-based decisions for a better customer experience.
  • Qualifications: Experience in customer insights, CRM data, and BI tools is essential.

The predicted salary is between 72000 - 88000 $ per year.

ASX is seeking a Customer Insights and Experience specialist within the Enterprise Customer and Operations division.

The role focuses on designing and delivering customer experience dashboards, reporting, and insights to support ASX FY28 strategy.

You will work across CRM data, BI tools, and stakeholder forums to drive evidence-based decisions, measure outcomes, and enable a more customer-centric organisation.

Flexible hybrid work arrangements are available in Australia.

Customer Experience Analytics Lead in Sydney employer: ASX

Joining ASX means becoming part of a dynamic team dedicated to powering Australia's financial markets with a strong commitment to diversity and inclusion. Our workplace culture fosters collaboration and innovation, offering employees opportunities for growth and development while supporting flexible working arrangements. With a focus on stakeholder engagement and a commitment to gender equality, ASX is an excellent employer for those seeking meaningful and rewarding careers in a leading global securities exchange.

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Contact Details:

ASX Recruitment Team

We think you need these skills to ace Customer Experience Analytics Lead in Sydney

Customer Experience Design
Dashboard Development
Reporting Skills
Data Analysis
CRM Data Management
Business Intelligence Tools
Stakeholder Engagement