Acenda Group is seeking a Lead Case Consultant to coach a team of Claims Consultants and support the management of complex life insurance claims. You will drive high‑quality customer outcomes and contribute to continuous improvement through reporting and stakeholder collaboration.
The role focuses on coaching, claims assessment, policy interpretation and ensuring alignment with regulatory requirements, while working in a dynamic environment with hybrid working arrangements to balance service
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Lead Claims Coach, Life Insurance & Complex Cases in Sydney employer: Asteron Life New Zealand
Acenda Group is an exceptional employer that prioritises purpose-driven work, offering a collaborative and inclusive culture where employees can thrive. With a strong focus on employee growth and wellbeing, we provide flexible hybrid working arrangements, comprehensive support resources, and recognition programs that celebrate success. Joining our team means making a meaningful impact in the lives of our customers while enjoying a dynamic work environment that values diversity and fosters personal and professional development.
