At a Glance
- Tasks: Help customers onboard and troubleshoot issues with our platform.
- Company: Join Astalty Pty Ltd, a fully remote team in Australia.
- Benefits: Flexible work hours, competitive pay, and opportunities for growth.
- Other info: Collaborate with product teams and contribute to tool improvements.
- Why this job: Make a real difference by enhancing customer experiences and solving problems.
- Qualifications: Strong communication skills and a passion for customer care.
The predicted salary is between 47250 - 57750 $ per year.
Astalty Pty Ltd. is seeking a Customer Support Representative to join our fully remote team in Australia.
You will help customers maximise value from the Astalty platform, troubleshoot issues, and provide clear guidance across onboarding and ongoing usage.
This role emphasizes proactive problem solving, strong communication, and a passion for delivering outstanding customer care.
You'll collaborate with product and development teams to relay feedback and improve our tools, while learning about
Remote Customer Support Specialist - Onboarding & Training in Canberra employer: Astalty Pty Ltd
Astalty is an exceptional employer that prioritises employee growth and a supportive work culture, making it an ideal place for a Customer Success Representative. With a fully remote setup across Australia, you’ll enjoy the flexibility to work from anywhere while being part of a dynamic team that values your insights and fosters continuous learning through conferences and educational opportunities. Join us in transforming the NDIS landscape and experience the satisfaction of helping our customers thrive with our innovative software solutions.
