Assurant, Inc. is seeking an experienced Manager, Quality & Program Governance based in Hawthorn East to elevate quality, governance standards and customer outcomes across programs. The role collaborates with Operations, Risk, Compliance and senior stakeholders to embed quality across end-to-end processes.
The position focuses on designing and embedding governance frameworks, leading audits, and driving continuous improvement in financial services customer operations environments.
Quality & Program Governance Leader employer: Assurant, Inc.
Assurant is an exceptional employer that fosters a culture of innovation and inclusivity, making it an ideal workplace for the Mobile Lead Technician role. With comprehensive benefits such as international mentoring programs, generous parental leave, and opportunities for professional development, employees are supported in achieving work-life balance while contributing to meaningful customer experiences. Located in Auburn, the Device Care Centre offers a collaborative environment where technicians can thrive, mentor others, and engage in continuous improvement initiatives.
