At a Glance
- Tasks: Coordinate workshop operations, manage schedules, and support technicians in a busy environment.
- Company: Aspire Diesel, a leading diesel repair provider with over 20 years of experience.
- Benefits: Collaborative team culture and cost price on parts for your own vehicles.
- Other info: Opportunity to grow in a dynamic workshop environment.
- Why this job: Join a skilled team and contribute to exceptional customer service and quality workmanship.
- Qualifications: Mechanical knowledge and strong communication skills are essential.
The predicted salary is between 49500 - 60500 $ per year.
Aspire Diesel is seeking an experienced Workshop Service Coordinator to join our team in Gracemere, QLD. As a full-time role, you will be responsible for providing comprehensive support to our busy workshop, ensuring seamless operations and contributing to the overall success of the business.
What you'll be doing:
- Manage the workshop's scheduling and booking system - Mechanic Desk
- Manage the day to day workload of two to three technicians.
- Answer phones, take bookings and enquiries, emails & some social media posts.
- Process job cards, invoices, estimates and other administrative paperwork in a timely manner
- Liaise with customers to provide updates on job progress and any additional requirements
- Open jobs, order parts and equipment as needed, ensuring the workshop is well-stocked
- Assist with inventory management and stock control
- Provide general administrative support to the workshop team as required
What we're looking for:
- Mechanical knowledge, preferably within an automotive or similar workshop environment, mechanical tradespeople welcome to apply.
- Excellent communication and interpersonal skills to liaise effectively with customers and the workshop team
- Strong organisational and time management abilities to prioritise tasks and meet deadlines
- Proficiency in using workshop management software, spreadsheets, and other office productivity tools
- A keen eye for detail and the ability to work accurately under pressure
- A friendly, professional, and customer-focused attitude
What we offer:
- A collaborative and inclusive team culture
- Cost price on parts for your own vehicles
About us:
Aspire Diesel is a leading provider of diesel repairs and maintenance in the Gracemere region. With over 20 years of industry experience, we pride ourselves on delivering exceptional customer service and quality workmanship, we seek quality over quantity. Our team of skilled technicians and support staff work together to ensure the smooth running of our workshop and the satisfaction of our valued customers.
Administration / Service Co-ordinator Role in Gracemere employer: Aspire Diesel
Aspire Diesel is an excellent employer, offering a collaborative and inclusive team culture in the heart of Gracemere, QLD. With a focus on quality workmanship and exceptional customer service, employees benefit from a supportive environment that encourages professional growth and development, along with cost price on parts for personal vehicles. Join us to be part of a dedicated team where your contributions are valued and recognised.
