ASI Solutions is seeking a Managed Service Desk Engineer to provide timely first-line IT support across Microsoft 365, Windows, desktops, and network services for multiple clients. You will own tickets from initial contact to resolution, ensuring high customer satisfaction and adherence to SLA targets.
You will document thoroughly, escalate when needed, and contribute to knowledge sharing while supporting junior engineers and pursuing relevant certifications. Hybrid work options are available.
Service Desk Engineer - MSP, Flexible Hours & Growth in Perth employer: ASI Solutions
Join ASI as a Field Service Technician and experience a supportive, community-driven culture that values your contributions. With benefits like Birthday Leave, flexible working arrangements, and extensive learning opportunities, you'll thrive in an environment that prioritises both professional growth and personal well-being. Located onsite, you'll be part of a team that celebrates diversity and fosters collaboration, making every day rewarding and impactful.