Ashdown People in Sydney CBD is seeking an Admin Support Officer - Triage to deliver high quality first contact customer service by managing Level 1 enquiries and complaints through intake, triage and administration. You will identify issues, apply eligibility criteria, provide clear information and guide customers to appropriate pathways, including escalation to Level 2/3 or referrals.
You will create accurate case records in CRM, meet contact centre standards, follow SOPs, and support
First-Contact Triage & Support Officer (Sydney CBD) employer: Ashdown People
Join a dynamic local council in Leichhardt as a Senior Property Officer, where you will play a pivotal role in managing and developing a diverse commercial property portfolio. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development. Enjoy the benefits of working within a community-focused environment that values your expertise and contributions while ensuring compliance with relevant legislation and governance.
