At a Glance
- Tasks: Lead a team to deliver top-notch product support and enhance customer experiences.
- Company: Join Ashby, a forward-thinking company focused on exceptional service.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Be part of a dynamic team driving innovation and improvement.
- Why this job: Make a real difference in customer satisfaction across the APAC region.
- Qualifications: Experience in product support and strong leadership skills required.
The predicted salary is between 90000 - 110000 $ per year.
Ashby is seeking a Manager of Product Support for the APAC region.
You will lead a team of Technical Support Specialists and collaborate with a broader leadership group to scale exceptional customer experiences globally.
You will own regional support operations, partner with Product and Engineering, and drive continuous improvement while balancing strategic foresight with hands-on execution.
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APAC Product Support Leader in Warrnambool employer: Ashby
At Ashby, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to take ownership and drive meaningful change. As a Product Support Specialist in Australia, you'll enjoy generous benefits like unlimited PTO, a supportive onboarding process, and opportunities for professional growth, all while being part of a talented team dedicated to delivering exceptional customer experiences. Join us in shaping the future of enterprise software in a remote environment that values principled thinking and thoughtful communication.