At a Glance
- Tasks: Lead a skilled team to enhance customer support across the APAC region.
- Company: Join Ashby, a forward-thinking company focused on exceptional customer care.
- Benefits: Competitive salary, growth opportunities, and a supportive work environment.
- Other info: Opportunity to grow your team as Ashby expands in the APAC market.
- Why this job: Shape the future of customer support while advocating for your team and customers.
- Qualifications: Experience in product support management and strong leadership skills.
The predicted salary is between 103500 - 126500 $ per year.
Ashby is seeking a Manager of Product Support to lead a small, highly skilled team of Technical Support Specialists in the APAC region.
You’ll partner with Support Leaders and cross-functional teams to shape how we scale exceptional customer support globally.
You’ll own strategic direction while balancing execution, advocating for customers and your team. The role starts with ~5 specialists and grows as Ashby expands in APAC.
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APAC Product Support Manager employer: Ashby
At Ashby, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to take ownership and drive meaningful change. As a Product Support Specialist in Australia, you'll enjoy generous benefits like unlimited PTO, a supportive onboarding process, and opportunities for professional growth, all while being part of a talented team dedicated to delivering exceptional customer experiences. Join us in shaping the future of enterprise software in a remote environment that values principled thinking and thoughtful communication.
