About Us
People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is BRAVE. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (Bold, Respectful, Authentic, Value Teamwork, Excellent).
About the Role
A Children's Service Leader oversees the day‐to‐day coordination, quality, and consistency of support provided to children and young people across assigned services. They lead and coach Support Workers, ensuring that trauma‐informed and therapeutic practices are embedded in everyday routines and interactions.
Their core purpose is to create safe, stable, and developmentally supportive environments where children and young people can thrive.
Travel required between services
Childrens Services Leader (Permanent Full-time) Key Responsibilities
- Lead, mentor, and coach Support Workers to deliver high‐quality, trauma‐informed care.
- Oversee the smooth operation of assigned services, ensuring routines and processes are followed.
- Monitor service quality and ensure supports align with organisational expectations and legislative requirements.
- Respond to day‐to‐day issues, risks, and needs within the service environment.
- Ensure each child or young person receives safe, developmentally appropriate, and therapeutic support.
- Guide staff in implementing behaviour support strategies and trauma‐informed approaches.
- Promote positive outcomes through structured routines, emotional safety, and meaningful engagement.
- Maintain clear, timely communication across the team, with other Aruma departments, and with external stakeholders.
- Provide accurate updates on daily activities, incidents, progress, and service needs.
- Support collaborative relationships with families, carers, caseworkers, and allied professionals.
- Contribute to continuous improvement across services.
- Regular travel between service locations is required to provide onsite leadership, coaching, and operational oversight.
About You
- Relevant tertiary qualification/s i.e., Diploma in Child, Youth & Family Intervention, Cert IV in Child Youth & Family Intervention or equivalent, (click here to view more details)
- Hold current or willingness to obtain relevant regulatory requirements (as per role and/or State).
- Passionate about human rights and creating positive change.
- Empathetic and compassionate, with a keen understanding of diverse experiences.
- Enthusiastic team player, eager to collaborate and inspire.
- A willingness and commitment to exercise self-reflection and to improve as a leader. Capacity to lead the local implementation of change and identify opportunities for innovation and continuous improvement.
- Excellent communication with well-developed written, verbal and listening skills with the confidence and capability to use a range of systems and technology.
Benefits
- Leadership opportunity with one of Australia's largest and leading Disability Organisations
- A generous salary with additional benefits such as opportunity for up to $15, 990 p.a. NFP fringe benefit tax
- Employee benefits such as offers and discounts on health insurance and discounted gym memberships
- Employee Assistance Program - a health and wellbeing benefit
- Service based +Laptop+ Mobile Phone
Our Commitment
At Aruma, we're committed to building a workforce that reflects the community we serve. We welcome applicants from all backgrounds and are focused on creating an inclusive, high-performing workplace.
Childrens Services Leader employer: Aruma
Aruma is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for professionals passionate about community services. Located in the vibrant Toowoomba/Ipswich region, employees benefit from flexible working arrangements, ongoing professional development opportunities, and a commitment to person-centred care that empowers both staff and clients. Join us to make a meaningful impact while enjoying a collaborative environment that values your contributions.
