At a Glance
- Tasks: Create unforgettable experiences by managing bookings and collaborating with clients and teams.
- Company: Join the Arts & Culture Trust, a leader in WA's vibrant cultural scene.
- Benefits: Enjoy flexible work arrangements, additional leave, and generous parental leave provisions.
- Other info: Diverse and inclusive workplace encouraging applications from all backgrounds.
- Why this job: Be part of a dynamic team shaping memorable events in iconic venues.
- Qualifications: Strong communication skills and a passion for the creative industries.
The predicted salary is between 49500 - 60500 $ per year.
About the Arts & Culture Trust (ACT WA)
ACT WA manages and operates some of Western Australia's most iconic cultural venues. Our vision is to inspire, welcome and connect people through exceptional performing arts and cultural experiences across the State.
Working with us
Our organisation is committed to growing and supporting Western Australia’s cultural and creative industries through the optimisation of our venues and activation of spaces. Our venues operate seven days a week, so this position requires flexibility to work weekends and outside standard business hours when required. The role will involve travel across our venues, as well as occasional travel to Albany.
About the role
Are you passionate about creating great experiences and helping people bring their events to life? As one of our Bookings Officers, you’ll work as part of the Programming team to program and optimise our venues and spaces. You will be the relationship manager for our Hirers and responsible for collaborating with Hirers and our internal teams to optimise the use of spaces, maximise program opportunities, and provide excellent customer service to enhance the overall event experience.
Location
This role will be based at His Majesty’s Theatre and may be required to travel to work from other ACT’s metropolitan sites as required.
About you
We’re looking for someone who is passionate about the creative industries, loves working with people and creating great customer experiences. You’ll be organised, approachable and confident, with a natural ability to build positive relationships with clients and colleagues alike. You will be expected to demonstrate:
- A friendly, professional and customer-focused approach
- Strong communication and relationship-building skills
- Excellent organisation and attention to detail
- A proactive mindset and the confidence to follow up enquiries and identify booking opportunities
- The ability to manage competing priorities and meet deadlines
- A collaborative approach and genuine enjoyment of working as part of a team
- Confidence working with booking systems, data and reporting
Conditions
To be eligible to apply, you also need to demonstrate the following qualification and license requirements:
- A current Satisfactory National Police Clearance (within 6 months) will be required prior to commencing employment.
- Applicants for permanent positions in the Western Australian Public Sector must be Australian citizens or hold permanent resident status. For temporary (fixed term) positions, proof of eligibility to work in Australia for the contract duration is required.
What we offer
This is an opportunity to play a key role in delivering memorable hospitality experiences within Western Australia’s vibrant cultural and creative sector. You’ll work across a diverse portfolio of venues and events, working with a talented team and helping shape the way hospitality supports audiences, artists, clients and the broader community. Here at ACT, you will be able to enjoy:
- Flexible work arrangements.
- Additional leave entitlements, including public service holidays.
- Generous parental leave provisions with flexibility for returning parents.
Our commitment to diversity, equity and inclusion
ACT is committed to fostering workplace equity and diversity. We encourage applications from Aboriginal people, women, individuals with disabilities, youth and those from culturally diverse backgrounds.
Bookings Officer employer: Arts and Culture Trust
The Arts & Culture Trust (ACT) is an exceptional employer dedicated to enhancing Western Australia's cultural landscape. With a commitment to flexibility, diversity, and employee growth, ACT offers unique opportunities to lead hospitality operations across iconic venues while fostering a vibrant work culture that values innovation and inclusion. Employees benefit from generous leave provisions, flexible work arrangements, and the chance to make a meaningful impact in the community through their roles.
