Customer Service Administration

Customer Service Administration

Full-Time 45000 - 55000 $ / year (est.) On-site
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At a Glance

  • Tasks: Assist with sales admin, customer inquiries, and data entry in a dynamic office environment.
  • Company: Join Artcraft, a leader in traffic signs and road safety products with a great team culture.
  • Benefits: Enjoy a supportive work environment and opportunities for professional growth.
  • Other info: Ideal for those looking to develop their career in a friendly, collaborative setting.
  • Why this job: Be part of a team that values customer service excellence and innovation.
  • Qualifications: Sales experience and strong communication skills are preferred.

The predicted salary is between 45000 - 55000 $ per year.

Artcraft is a national industry leader with a strong market share and first-rate reputation in the manufacture and distribution of traffic signs, road safety products and associated asset maintenance and installation. An enviable reputation for product quality, customer focused solutions and innovation helps foster a great team culture where we work together to provide operational and customer service excellence.

Due to an opening within our business, we are seeking a friendly, outgoing office all rounder to assist the internal team with general sales administration, providing exceptional customer service to our valued clients. The role will cover multiple daily duties which you will be required to focus on, however the main areas of this position are:

  • Coordinating incoming inquiries
  • Data entry of quotes and orders
  • Liaising with factory & warehouse staff to produce positive customer outcomes
  • Maintaining internal filing system

About you:

  • Sales experience, telecommunications within a technical retail brand or an associated industry
  • Previous data entry within a sales environment
  • Tertiary qualified preferable but not a deal breaker

We also expect that you will have:

  • Excellent communication and ‘people skills’
  • The ability to develop in-depth knowledge about our products and markets.
  • Good business sense and a professional manner
  • High work ethic, practical, action orientated person
  • Ability to interact with all levels of staff, management, directors and external contacts.
  • High attention to detail
  • Team player

Customer Service Administration employer: Artcraft

Artcraft is an exceptional employer, renowned for its commitment to quality and customer service excellence in the traffic signs and road safety industry. With a strong focus on teamwork and innovation, employees enjoy a supportive work culture that fosters professional growth and development opportunities. Located in a vibrant area, Artcraft offers a dynamic environment where you can thrive while making a meaningful impact on community safety.

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Contact Details:

Artcraft Recruitment Team

We think you need these skills to ace Customer Service Administration

Customer Service Skills
Sales Experience
Data Entry
Communication Skills
Interpersonal Skills
Attention to Detail
Teamwork