LiveBigisa specialist allied health organisation providing therapy and assessment services for people with disability, including those on an NDI plan. We provide services at home and in the community and operate across four states as well as nationally via telehealth.
Role Overview
Join a growing national organisation where you can make a genuine impact on business growth while helping people with disability access the services they need.
- Full-time & Permanent
- Can be based anywhere in Sydney
- Create, maintain, and enhance national participant referral pathways and customer relationships, identifying gaps and developing protocols for efficient referral processes
- Establish and maintain strong relationships with key referrers and stakeholders, community organisations, clients, and their families/carers to access and promote LiveBig allied health services
- Represent LiveBig at meetings, community events, expos and networking opportunities
- Support marketing and brand activity and identify opportunities for improvement or new activities
- Success in this role will be measured through referral growth, stakeholder engagement, customer satisfaction and the development of sustainable referral pathways.
Why work for us
- Genuine flexibility, work/life balance, hybrid working model
- We have a great team culture - Join a friendly, supportive, collaborative team of professionals
- Extra paid leave: 2 "You Days," 1 "Paws Leave," 1 Volunteer day, plus 2 study days every year
- Paid parental leave: up to 8 weeks for primary carers, 2 for secondary
- $1,000 PD allowanceto support your growth
- EAP supportfor your mental and financial wellbeing
- Industry-leading onboarding, training & support from our leadership team
About you
- Previous experience in a customer-facing, relationship management or business development role within an NDIS-focused organisation.
- Knowledge and understanding of allied health services, disability sector, the NDI
- High level of customer service orientation and experience in customer relationship analysis and planning
- Demonstrated ability to generate referral opportunities, identify growth prospects and develop stakeholder partnerships.
- Existing relationships with Support Coordinators, Plan Managers, Local Area Coordinators (LACs), hospitals, community organisations or other referral partners will be highly regarded.
- Enjoys working in a fast-paced, dynamic and outcomes-focused team environment
- Highly developed communication skills, negotiation, relationship building and interpersonal skills
- Hold an Australian driver's licence & own vehicle
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Rehab Management is an exceptional employer that prioritises employee wellbeing and professional growth, offering a generous package with an annual incentive plan and the flexibility of hybrid working arrangements. With a strong focus on empowering lives, employees have the opportunity to develop strategic partnerships and influence growth initiatives while making a meaningful impact in the field of occupational rehabilitation. The supportive work culture, combined with additional benefits like extra leave days and study support, makes it an attractive place for those seeking a rewarding career in a dynamic environment.
