Arova Kitchens and Bathrooms – Doncaster VIC
Founded in 2012, Arova Kitchens & Bathrooms is a rapidly growing supplier of premium kitchen and bathroom products, serving homeowners, builders and renovators across Melbourne. We operate three successful showrooms alongside a thriving Shopify platform, delivering affordable luxury with exceptional customer service.
To support our expanding digital operations, we're seeking a hands‐on E‐commerce Assistant in Mulgrave. This role will suit someone who enjoys working with data, is process‐oriented, and wants to build a career in e‐commerce.
About Arova Bathrooms
Founded in 2012, Arova Kitchens & Bathrooms is a rapidly growing supplier of premium kitchen and bathroom products, serving homeowners, builders and renovators across Melbourne. We operate three successful showrooms alongside a thriving Shopify platform, delivering affordable luxury with exceptional customer service.
To support our expanding digital operations, we're seeking a hands‐on E‐commerce Assistant in Mulgrave. This role will suit someone who enjoys working with data, is process‐oriented, and wants to build a career in e‐commerce.
Why Join Us?
- Professional development & progression – Gain real experience in data‐driven e‐commerce processes with clear pathways to specialist roles.
- Supportive team culture – Work in a friendly, collaborative environment that values continuous improvement.
- Staff benefits – Receive generous product discounts and exclusive lifestyle offers.
- Immediate start – Ready to hit the ground running.
Key Responsibilities
- Run and verify reports
- Generate monthly sales, stock and performance reports using existing logic.
- Validate data against automated daily reports to identify discrepancies and flag issues.
- Maintain reporting procedures
- Follow established SOPs in our system, keeping documentation up to date.
- Identify and report anomalies (e.g. unexpected changes in Shopify reports) .
- Ensure data integrity
- Maintain accurate product and inventory data in Shopify and related systems.
- Cross‐check stock levels against sales performance.
- Learn and support systems
- Familiarise yourself with Shopify and HubSpot materials.
- Provide first‐line support to the sales team for routine technical issues.
- Execute established procedures
- Understand existing workflows and follow‐ups.
- Communicate efficiently with the different teams to keep them informed and follow up as needed. Manage ad‐hoc tasks as they arise.
- Use AI effectively
- Determine which tasks can be delegated to AI tools (ChatGPT, Gemini, Claude).
- Formulate clear questions, interpret AI responses and conduct basic verification.
Who We're Looking For
- 1–2 years' experience in operations, administration, sales support, IT systems, e‐commerce, supply chain or related fields.
- Logical thinker – demonstrated ability to understand processes and solve problems quickly.
- Data & Excel proficient – comfortable running and modifying reports with formulas like VLOOKUP; able to learn and apply new functions on the spot.
- Communication skills – clear and concise written and verbal communication to coordinate with colleagues.
- Organised & proactive – able to prioritise, multitask and meet deadlines.
- Adaptable to technology – curious and comfortable using AI‐powered tools; willing to research and learn new skills as needed.
Contact Details:
Arova Kitchens and Bathrooms Recruitment Team
