Join ARMA as a Collections Officer (General Consumer) – No Experience Necessary!
Alexandria, NSW | Full-Time | Entry-Level Friendly
Looking to launch your career in customer service? Join ARMA Group, an ASX-listed leader in credit management, helping some of Australia’s biggest brands resolve debt with empathy and innovation.
www.armagroup.com.au
What You’ll Be Doing
- Handling inbound & outbound calls with care and professionalism
- Supporting customers facing financial hardship
- Negotiating fair, compliant payment solutions
- Resolving account issues and overcoming objections
- Hitting KPIs while living ARMA’s Core Values
What You’ll Need
- Strong communication skills (verbal & written)
- Confident with Microsoft Office & quick to learn systems
- Empathy, resilience & emotional intelligence
- Great time management and attention to detail
- Customer service experience is great, but not essential!
Why ARMA?
- Full training and clear career pathways
- Incentives and bonus rewards
- Wellness support via Employee Assistance Program
- Onsite gym, games rooms, and team social events
- A high-performing, supportive team culture
- Be part of a fast-growing, ASX-listed national brand
ARMA Welcomes Diversity
We’re proud to be an equal opportunity employer, embracing diversity across gender, culture, disability, and identity. If you meet the criteria, we want to hear from you.
Applicants must have valid Australian work rights
Police check required for successful candidates
Start your career with purpose — join the ARMA family today.
#J-18808-Ljbffr
Collections Officer in Sydney employer: ARMA Group (ARMA)
Join a dynamic team as a Collections Officer where your communication skills will shine in a supportive work culture focused on helping customers achieve positive outcomes. We offer competitive benefits, opportunities for professional growth, and a commitment to employee well-being, all within a vibrant location that fosters collaboration and innovation. Be part of a company that values your contributions and empowers you to make a real difference in the lives of our customers.
