At a Glance
- Tasks: Support customers with care, resolving issues and negotiating solutions.
- Company: Join ARMA Group, a leading ASX-listed credit management company.
- Benefits: Full training, wellness support, incentives, and clear career pathways.
- Other info: Diverse workplace welcoming all backgrounds; valid work rights needed.
- Why this job: Launch your career in customer service with a supportive team culture.
- Qualifications: Strong communication skills and empathy; experience not required.
The predicted salary is between 47250 - 57750 $ per year.
Join ARMA as a Customer Solution Specialist - No Experience Necessary!
North Lakes, QLD | Full-Time | Entry-Level Friendly
Looking to launch your career in customer service?
Join ARMA Group, an ASX-listed leader in credit management, helping some of Australia’s biggest brands resolve debt with empathy and innovation.
www. armagroup. com. au
What You'll Be Doing
- Handling inbound & outbound calls with care and professionalism
- Supporting customers facing financial hardship
- Negotiating fair, compliant payment solutions
- Resolving account issues and overcoming objections
- Hitting KPIs while living ARMA's Core Values
What You'll Need
- Strong communication skills (verbal & written)
- Confident with Microsoft Office & quick to learn systems
- Empathy, resilience & emotional intelligence
- Great time management and attention to detail
• Customer service experience is great, but not essential!
Why ARMA?
- Full training and clear career pathways
- Incentives and bonus rewards
- Wellness support via Employee Assistance Program
- A high-performing, supportive team culture
- Be part of a fast-growing, ASX-listed national brand
- ARMA Welcomes Diversity
We're proud to be an equal opportunity employer, embracing diversity across gender, culture, disability, and identity. If you meet the criteria, we want to hear from you.
- Applicants must have valid Australian work rights
- Police check required for successful candidates
Start your career with purpose - join the ARMA family today.
#J-18808-Ljbffr
Customer Solutions Specialist employer: ARMA Group (ARMA)
Join a dynamic team as a Collections Officer where your communication skills will shine in a supportive work culture focused on helping customers achieve positive outcomes. We offer competitive benefits, opportunities for professional growth, and a commitment to employee well-being, all within a vibrant location that fosters collaboration and innovation. Be part of a company that values your contributions and empowers you to make a real difference in the lives of our customers.
