Are Media, a leading omnichannel content company in Australia, is seeking a Service Desk Analyst to join the XchangeIT team in Sydney. You will provide hands-on technical support to newsagents and small retailers, guiding them through solutions and ensuring smooth use of the platform.
Based in Sydney and reporting to the XchangeIT Commercial Manager, you will resolve issues, build retailer relationships and collaborate with technical and commercial teams to maintain service quality.
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Flexible Service Desk Analyst for Retail Tech Support in Sydney employer: Are Media
Are Media is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee wellbeing and growth. With flexible work options, generous leave provisions, and tailored professional development opportunities, employees are empowered to thrive both personally and professionally. Located in Australia, the company connects with 9 in 10 Australian women through its iconic brands, making it a meaningful place to contribute to impactful storytelling and commercial success.