Are Media Pty Ltd, through its XchangeIT division, is seeking a Service Desk Analyst to provide hands-on technical support to retailers across Australia from Sydney. You will resolve issues and guide customers to maximise use of the XchangeIT platform.
Based in Sydney, you will report to the XchangeIT Commercial Manager and collaborate with technical and commercial teams to keep systems running smoothly while delivering a positive customer experience.
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Service Desk Analyst - Customer-Facing Retail Tech Support in Sydney employer: Are Media Pty Ltd
Are Media is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee wellbeing and growth. With flexible work options, generous leave provisions, and tailored professional development opportunities, employees are empowered to thrive both personally and professionally. Located in Australia, Are Media connects with millions of women through its iconic brands, making it a meaningful place to contribute to the media landscape while enjoying exclusive benefits and a supportive community.