Customer Service Team Lead in Unanderra

Customer Service Team Lead in Unanderra

Unanderra Full-Time 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a dynamic team to enhance customer service and streamline operations using AI.
  • Company: Join Architectural Designer Products, a leader in innovative design solutions.
  • Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
  • Other info: Be part of a forward-thinking company that values innovation and teamwork.
  • Why this job: Make a real difference in customer experiences while leading a passionate team.
  • Qualifications: Proven leadership skills and a knack for customer service excellence.

The predicted salary is between 62100 - 75900 $ per year.

Architectural Designer Products (ADP) seeks a Customer Service Team Leader to oversee a 10-person team from its Unanderra head office. You will drive quality, efficiency, and exceptional customer care across high-volume wholesale orders, while adopting AI-assisted workflows to improve operations and service delivery.

You’ll report to the Customer Experience Manager and partner with other leaders to deliver a seamless customer journey from order to delivery, coaching staff to grow within the role.

Customer Service Team Lead in Unanderra employer: Architectural Designer Products

Lambert Kitchens is a fantastic employer that values its employees and fosters a collaborative work culture in the heart of the Illawarra. With over 40 years of experience, we offer hands-on opportunities for growth and development, allowing you to engage directly with the design and manufacturing process of custom kitchens. Join our family-owned business where your expertise will be appreciated, and your contributions will help shape the future of our projects.

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Contact Details:

Architectural Designer Products Recruitment Team

We think you need these skills to ace Customer Service Team Lead in Unanderra

Leadership Skills
Customer Service Excellence
Team Management
AI-Assisted Workflows
Quality Assurance
Efficiency Improvement
Coaching and Development