Customer Service Team Lead in Unanderra

Customer Service Team Lead in Unanderra

Unanderra Full-Time 51750 - 63250 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional customer service and manage daily workflows.
  • Company: Join Architectural Designer Products, a leader in innovative design solutions.
  • Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
  • Other info: Work in a vibrant office near Wollongong with great team spirit.
  • Why this job: Be at the forefront of AI-driven customer service excellence and make a real impact.
  • Qualifications: Experience in customer service and strong leadership skills required.

The predicted salary is between 51750 - 63250 $ per year.

Architectural Designer Products (ADP) is seeking a Customer Service Team Leader to lead a 10-person team at our Unanderra head office near Wollongong.

You will oversee daily workflows, manage wholesale relationships, and drive a consistently exceptional customer experience.

You will report to the Customer Experience Manager and work with other team leaders to ensure seamless order processing through to delivery, using AI-enabled tools and new systems to improve performance.

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Customer Service Team Lead in Unanderra employer: Architectural Designer Products

Lambert Kitchens is a fantastic employer that values its employees and fosters a collaborative work culture in the heart of the Illawarra. With over 40 years of experience, we offer hands-on opportunities for growth and development, allowing you to engage directly with the design and manufacturing process of custom kitchens. Join our family-owned business where your expertise will be appreciated, and your contributions will help shape the future of our projects.

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Contact Details:

Architectural Designer Products Recruitment Team

We think you need these skills to ace Customer Service Team Lead in Unanderra

Team Leadership
Customer Service Excellence
Workflow Management
Wholesale Relationship Management
AI-Enabled Tools Proficiency
Order Processing
Performance Improvement