At a Glance
- Tasks: Lead non-clinical services like catering, cleaning, and maintenance for resident well-being.
- Company: Join Arcare, a top-tier aged care provider with a supportive culture.
- Benefits: Enjoy competitive pay, discounts, professional development, and a healthy work-life balance.
- Other info: Be part of a diverse team dedicated to meaningful relationships.
- Why this job: Make a real difference in residents' lives while growing your career.
- Qualifications: Strong leadership skills and knowledge of aged care regulations required.
The predicted salary is between 33.33 - 34.17 $ per hour.
Salary Range - Minimum $33.33 - 34.17 per hour Vic | Full time Monday to Friday 09:00-17:06
Why Join Arcare?
- Reward & Recognition programs
- Employee Assistance Program
- Access to discounts at Apple, Samsung, Gyms + Travel + Health Insurance
- Job stability with meaningful and deeply rewarding work
- Promotes and Supports a Healthy Work-Life Balance
- Opportunities for Professional Development and Career Progression
- Premium provider with state-of-the-art facilities
About the Role
The General Services Manager is a critical leadership position responsible for overseeing various non-clinical aspects including Catering, Environment, laundry and Maintenance. The role contributes to the overall quality of life and well-being of the resident and supports the smooth operation of the Residence. This is an excellent opportunity to join a company that values its team members, offers supportive leadership, and has a genuine desire to develop its people.
Your primary duties will be:
- Catering and Dining Services: Manage the Catering department via overseeing the provision of meals and dietary services to ensure that residents receive nutritious and balanced meals according to their dietary requirements and preferences.
- Environmental Management: Oversee a team of Cleaners and Laundry Attendants ensuring cleaning and laundry services are hygienic, clean and exceeding resident expectations.
- Maintenance Management: Oversee the Maintenance department ensuring requests are prioritized and repairs meet and exceed resident expectations.
- Service Providers Management: Manage external contractors ensuring legislative and contractual requirements are met.
- Extra Services Management: Ensure extra services meet Arcare’s offerings, resident and family expectations and contractual obligations.
- Budget and Resource Management: Developing and managing budgets for your remit, ensuring cost-effectiveness and resource allocation.
- Staff Management: Supervising and leading non-clinical staff, ensuring proper training, performance evaluation and staff development.
What we're looking for:
- Strong people leadership and team management capability
- Comprehensive understanding of the aged care industry, including regulations, compliance requirements, best practices, and emerging trends
- Excellent verbal and written communication skills
- Resourceful, solutions-focused mindset
About Arcare
As one of Australia’s leading aged care providers, Arcare operates over 60 residences across QLD, NSW, ACT, SA and VIC, supported by more than 10,000 team members. Our focus is simple — building meaningful relationships between residents, families, and staff, with our residents at the heart of everything we do. Our people and culture set us apart and our ongoing focus of working together as one team.
Please note that you must have Australian Working Rights and a NDIS Worker Screening Check (or be willing to obtain). Arcare values diversity within our workforce and is an equal opportunity employer.
General Services Manager and Roster Coordinator employer: Arcare
Arcare is an exceptional employer, offering a leadership role as a Residence Manager in the stunning region of Townsville, Qld. With a focus on building meaningful relationships and a commitment to employee development, Arcare provides a supportive work culture, competitive benefits, and opportunities for growth within one of Australia's leading aged care providers. Enjoy the year-round warm weather and relaxed lifestyle while making a significant impact on the lives of residents and staff alike.
