At a Glance
- Tasks: Be the friendly face of Arcare, welcoming residents and managing communications.
- Company: Join Arcare, a leading aged care provider with a focus on meaningful relationships.
- Benefits: Enjoy exclusive discounts, professional development, and a healthy work-life balance.
- Other info: Dynamic team atmosphere with opportunities for career progression.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Strong admin skills and a passion for helping others are key.
The predicted salary is between 47250 - 57750 $ per year.
Arcare Hove is a 121-bed residence, offering a unique opportunity for a Receptionist to be the first point of contact for residents, families, and visitors. Play a key role in supporting daily operations, coordinating communications, and contributing to exceptional service delivery within our South Australian residence.
Opportunities for Professional Development and Career Progression: Arcare's proven track record of developing Senior Leaders.
Promotes and Supports a Healthy Work-Life Balance
State-of-the-art facilities and a beautiful working environment.
Exclusive employee discounts (Apple, Samsung, Travel, Health Insurance, Gyms & more).
Employee Assistance Program.
Reward & Recognition programs.
About the Role
You will play a vital role in ensuring a welcoming and professional front-of-house experience for residents, families & visitors; managing communications, supporting administration systems, and contributing to a warm and well-run residence. Our Receptionists are highly valued and are an integral part of the operational team, bringing warmth and professionalism to every interaction.
Your key responsibilities will be:
- Welcoming residents, visitors and families, creating a positive and inviting atmosphere.
- Managing incoming calls, directing them to the appropriate departments or individuals and handling general inquiries and messages efficiently.
- Scheduling appointments for residents to see medical professionals, therapists or other service providers as needed.
- Registering and monitoring visitors, ensuring security and safety protocols are followed.
- Providing information and assistance to residents and their families, addressing their queries and concerns and connecting them with the appropriate staff members when necessary.
- Assisting with administrative tasks, such as rostering, filing, data entry, maintaining records, mail and deliveries.
Skills & Experience
- Sound administrative skills with the ability to support rostering and team member allocations.
- Experience using employee scheduling software such as Humanforce or Time Target (desirable).
- Adaptable, passionate and willing to learn.
- Collaborative approach.
- Friendly and effective communication abilities.
If you're someone who thrives in a people-focused role and takes pride in delivering exceptional service, we'd love to hear from you.
About Arcare
As one of Australia's leading aged care providers, Arcare operates over 60 residences across QLD, NSW, ACT, SA and VIC, supported by more than 10,000 team members. Our focus is simple - building meaningful relationships between residents, families, and staff, with our residents at the heart of everything we do.
Please note that you must have Australian Working Rights and an NDIS Worker Screening Check (or be willing to obtain). Arcare values diversity within our workforce and is an equal opportunity employer.
Receptionist in Adelaide employer: Arcare
Arcare is an exceptional employer, offering a leadership role as a Residence Manager in the stunning region of Townsville, Qld. With a focus on building meaningful relationships and a commitment to employee development, Arcare provides a supportive work culture, competitive benefits, and opportunities for growth within one of Australia's leading aged care providers. Enjoy the year-round warm weather and relaxed lifestyle while making a significant impact on the lives of residents and staff alike.
