Quality Support Officer

Quality Support Officer

Full-Time 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Support residence managers and ensure quality compliance in aged care.
  • Company: Join Arcare, a leading aged care provider with a focus on relationships.
  • Benefits: Enjoy above award rates, discounts, paid training, and recognition programs.
  • Other info: Flexible work across beautiful locations on the Sunshine Coast.
  • Why this job: Make a meaningful impact in aged care while enjoying a supportive work environment.
  • Qualifications: Must be a registered or enrolled nurse with current AHPRA registration.

The predicted salary is between 62100 - 75900 $ per year.

  • Quality Support - Gold Coast
  • Job stability with meaningful and deeply rewarding work
  • Promotes and Supports a Healthy Work-Life Balance
  • Clinical Manager experience is desirable
  • Current AHPRA registration required
  • Full-time role covering Parkwood, Helensvale and Pimpama sites
  • About Arcare

As one of Australia’s leading aged care providers, we have over 60 residences in QLD, NSW, VIC and SA, with more on the way!

Our core focus is the relationship between residents, colleagues, and family members, with our residents and team at the heart of what we do.

Backed by a dedicated team of over 8500 employees, we strive to uphold our core values of Relationships, Uniqueness, Partnerships, and Flexibility, earning us a reputation that speaks for itself.

Benefits

  • Above Award Rates
  • Significant employee discounts for Apple, Samsung, Travel, Health Insurance, Gyms & much more
  • Allowances: Uniform, meals, shift and public holidays
  • Paid Training and Development days
  • Reward & Recognition programs
  • Employee Assistance Program

About the Role

This is an excellent opportunity to join a company that values its team members, offers a supportive working environment, and has a genuine desire to develop its people.

Travelling across the Sunshine Coast and working remotely for our North Shore site, your responsibilities include supporting Residence Managers in ensuring systems and processes are maintained.

Ensuring accurate auditing and reporting to Managers.

Acting as a mentor to managers and staff in developing their understanding of aged care quality and compliance, which will make you an integral part of the Quality team.

Your primary functions will be

  • Support role to residence managers in ensuring systems and processes are maintained.
  • Accurate auditing and reporting to Residence Managers, Regional Operational Managers, State Operations Managers, the General Manager, and Clinical Governance and Client Safety is conducted in a timely manner.
  • Contribute to the quality improvement processes at Arcare.
  • Assist residence managers and others in preparation for accreditation visits by the Quality Agency.
  • Provide education to staff as appropriate regarding the accreditation standards and other quality issues.
  • Act as a mentor to managers and staff in developing their understanding of aged care quality and compliance.

Skills & Experience

  • Registered or Enrolled Nurse.
  • Current AHPRA Registration.
  • Knowledge of the Aged Care Act, Standards, Guidelines, and Regulations.
  • Adaptable, passionate and willing to learn.
  • Collaborative and skilled at teamwork.
  • Friendly and effective communication abilities.

Arcare values diversity within our workforce and is an equal opportunity employer.

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Quality Support Officer employer: Arcare Aged Care

Arcare Aged Care is an exceptional employer, offering a supportive work culture that prioritises diversity and equal opportunity. As a Head Chef, you will have access to ongoing professional development and exclusive staff discounts, all while working in modern facilities dedicated to providing nutritious, resident-centric menus. This role not only allows you to showcase your culinary skills but also contributes to the well-being of our residents, making it a truly rewarding career choice.

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Contact Details:

Arcare Aged Care Recruitment Team

We think you need these skills to ace Quality Support Officer

Communication Skills
Adaptability
Problem-Solving Skills
Time Management
Teamwork
Organizational Skills
Compassion