Branch Manager

As Branch Manager of ARC Mackay, you will take full ownership of the branch’s people, performance, safety and profitability. This hands‑on leadership role balances operational excellence with sales growth, customer engagement and strong financial outcomes. You will lead the branch in line with targets while maintaining a safe, efficient, high‑performing operation. Working closely with regional leadership and internal support teams, you are accountable for delivering daily operational outcomes while positioning the branch for sustainable growth across residential, commercial and industrial market segments.

Key Responsibilities:

• Lead and develop a small, high‑performing team with a strong safety and customer‑first culture.
• Drive new sales and customer growth across key market segments.
• Full P&L accountability, including cost control, margins, debtors and inventory management.
• Oversee daily production and distribution plans to meet operational targets.
• Champion safety by leading from the front and ensuring compliance with OHS, environmental and regulatory standards.
• Implement local business strategies aligned to regional plans and initiatives.
• Embed systems, processes and training to support efficient, consistent service delivery.
• Build strong relationships with customers, suppliers, contractors and internal stakeholders.

Qualifications & Experience:

• Demonstrated experience leading operations within manufacturing, industrial or logistics settings (branch or site leadership experience highly regarded).
• A strong safety‑first mindset, with experience in businesses where safety systems, standards and accountability are embedded.
• Sales and customer management experience, or the ability to quickly develop capability in either sales or product knowledge.
• Commercial acumen with the ability to balance operational performance, people leadership and financial outcomes.
• Experience managing teams in complex, fast‑paced environments with competing priorities.

Note: While candidates with direct industrial branch management experience will be highly regarded, this role is best suited to someone whose background reflects strong operational leadership and safety exposure rather than a purely sales‑focused or non‑industrial environment.

Key Central Benefits:

• Generous parental leave: 20 weeks paid primary carer leave and 3 weeks paid partner leave for those who have worked at the business for at least 12 months.
• Access to long service leave after 5 years.
• Employee Benefits Program: Discounts for employees, friends and family on a wide range of products and services.
• Accessible learning available to everyone.
• Corporate rates for private health insurance.

About Us:

ARC is a local supplier of steel reinforcing that Australians have trusted for more than 100 years. With a proud history of innovation, supported by the largest branch distribution network in Australia, ARC provides a localised service adapted to communities, towns and cities from Tasmania to Townsville and everywhere in between. ARC is a brand of InfraBuild, Australia’s leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces.

Why Work Here?

• Work with a greater purpose: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon‑neutral.
• Work well – live better: We understand the importance of working in an environment which supports you to balance your personal and professional life.
• Build your own future: Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged – it’s expected.

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands. It is our ambition to cultivate an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups and abilities to apply.