Aramex in Beresfield is seeking a proactive Customer Service Representative to act as the first point of contact for customers, handling shipping labels, online enquiries, lost parcels, tracking, and delivery updates. The role emphasizes accuracy, efficiency and building strong customer relationships.
You will respond promptly to enquiries, resolve issues at first contact where possible, support KPIs, and collaborate with internal teams while coordinating franchisee onboarding and recruitment
Customer Experience Specialist: Shipping, Onboarding & Support in Newcastle employer: Aramex
Aramex Australia is an exceptional employer that fosters a collaborative and inclusive work environment, where your contributions are not only recognised but celebrated. With a strong commitment to employee growth, you will have access to continuous development opportunities while working in a dynamic team that values integrity and accountability. Located in Brisbane, you'll enjoy the benefits of being part of a global logistics leader, with a diverse workforce that embraces unique perspectives and backgrounds.
