Aramex Melbourne is seeking a results-driven Contact Center Manager to lead the team delivering exceptional customer service and ensuring smooth shipment processes. You will oversee performance, coach executives, monitor KPIs, and drive improvements to exceed service targets.
The role requires a Bachelor's degree and 3+ years in leading contact center teams, with fluent English and strong decision-making skills.
Customer Experience Center Lead in Melbourne employer: Aramex
Aramex Australia is an exceptional employer that fosters a collaborative and inclusive work environment, where your contributions are not only recognised but celebrated. With a strong commitment to employee growth, you will have access to continuous development opportunities while working in a dynamic team that values integrity and accountability. Located in Brisbane, you'll enjoy the benefits of being part of a global logistics leader, with a diverse workforce that embraces unique perspectives and backgrounds.
