At a Glance
- Tasks: Lead daily operations of a nursing agency, ensuring high-quality healthcare delivery.
- Company: Established nursing agency in Toowoomba, QLD with a focus on excellence.
- Benefits: Competitive salary, relocation assistance, and professional development opportunities.
- Other info: Supportive environment with opportunities for continuous improvement and innovation.
- Why this job: Make a meaningful impact in regional healthcare while leading a passionate team.
- Qualifications: 8-10 years in healthcare with strong leadership and operational skills.
The predicted salary is between 90000 - 110000 $ per year.
We are seeking a highly experienced and operationally focused Senior Manager or General Manager to lead the day‐to‐day operations of our nursing agency based in Toowoomba, QLD 4350. This role is ideal for a hands‐on leader with a clinical background and 8–10 years of industry experience who thrives in fast‐paced environments and is passionate about delivering high‐quality healthcare services through strong operational execution.
Key Responsibilities
- Provide direct operational leadership across all aspects of the nursing agency, ensuring efficient service delivery and workforce management.
- Lead and manage daily clinical and administrative operations, ensuring compliance with healthcare regulations and accreditation standards.
- Manage and optimise staffing, workforce planning and talent acquisition to meet client needs.
- Develop and maintain strong relationships with healthcare providers, hospitals, aged care facilities and key stakeholders.
- Drive business growth through client engagement, service expansion and operational efficiencies.
- Ensure high standards of patient care, staff performance and customer satisfaction.
- Monitor financial performance, budgeting and cost management to achieve sustainability and profitability.
- Lead, mentor and develop a high‐performing team, fostering a culture of excellence, accountability and continuous improvement.
- Implement quality assurance and risk management strategies to maintain a safe and effective service.
Key Selection Criteria
- Minimum 8–10 years of experience in the healthcare or nursing agency industry, with senior leadership experience.
- Strong knowledge of regulatory and compliance requirements in the Australian healthcare sector.
- Proven ability to manage operations, workforce planning and service delivery in a fast‐paced environment.
- Demonstrated experience in financial management, budgeting and business growth strategies.
- Excellent stakeholder engagement, communication and leadership skills.
- Ability to drive continuous improvement, innovation, and strategic initiatives.
- Experience working in a regional or rural healthcare setting (highly desirable).
What We Offer
- A leadership opportunity within a well‐established nursing agency.
- Competitive salary package and benefits.
- Relocation Assistance.
- Supportive team environment with professional development opportunities.
- The chance to make a meaningful impact in regional healthcare services.
Direct applicants only – No recruitment agencies please, no visa sponsorship.
General Manager (Nursing Agency) in Toowoomba employer: ARA Group
Join our well-established nursing agency in Toowoomba, where you will lead a dedicated team in delivering high-quality healthcare services. We offer a competitive salary package, relocation assistance, and a supportive work culture that prioritises professional development and continuous improvement. This is an excellent opportunity to make a meaningful impact in regional healthcare while enjoying the benefits of a collaborative environment and strong community ties.