ARA Group in Melbourne VIC is seeking an experienced Level 2 IT Service Desk Analyst to join our dynamic team. This full-time role focuses on resolving level 2 incidents, documenting troubleshooting steps, and supporting the level 1 desk during busy periods.
You will troubleshoot within SLAs, manage ITSM updates, maintain IT security policies, and assist with migrations, upgrades and rollouts. Occasional interstate travel and after-hours work may be required.
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Level 2 IT Service Desk Analyst: Drive IT Support Excellence in Melbourne employer: ARA Group
Join our well-established nursing agency in Toowoomba, where you will lead a dedicated team in delivering high-quality healthcare services. We offer a competitive salary package, relocation assistance, and a supportive work culture that prioritises professional development and continuous improvement. This is an excellent opportunity to make a meaningful impact in regional healthcare while enjoying the benefits of a collaborative environment and strong community ties.
