ARA Group in Melbourne and Sydney is seeking an experienced IT Service Desk Analyst to join our teams. You will provide level 1–2 technical support for employees, troubleshooting issues and ensuring incidents meet SLAs.
You will configure devices, onboard/offboard users, manage mailbox administration, and support MS Teams and Zoom rooms while upholding IT security policies across the user base. This full-time role requires strong customer service, 3+ years in IT service desk, and a willingness
IT Service Desk Specialist (L1–L2) – Travel Ready in Melbourne employer: ARA Group
Join our well-established nursing agency in Toowoomba, where you will lead a dedicated team in delivering high-quality healthcare services. We offer a competitive salary package, relocation assistance, and a supportive work culture that prioritises professional development and continuous improvement. This is an excellent opportunity to make a meaningful impact in regional healthcare while enjoying the benefits of a collaborative environment and strong community ties.
