Working Hours: Monday to Friday, 9:30 am – 2:30 pm
Key Responsibilities
- Professionally answer, screen and direct incoming telephone calls
- Greet customers and visitors in a friendly and professional manner
- Respond to customer enquiries via phone and email
- Collect and maintain accurate customer records
- Schedule appointments and manage calendars for Directors
- Prepare correspondence, reports and business documents where required
- Perform data entry and maintain filing systems
- Process invoices and assist with bookkeeping using MYOB
- Manage office supplies and general administrative tasks
- Liaise with customers, suppliers and staff professionally
- Follow up outstanding invoices and overdue accounts
- Contact customers by phone and email regarding outstanding payments
- Maintain confidentiality of all business and customer matters
- Perform other administrative duties as required
- Fix invoice issues and work with dispatch to correct packing errors.
Skills & Experience
- Previous experience in administration or as a Personal Assistant
- Experience using MYOB is highly desirable
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Excellent communication and customer service skills
- Strong organisational skills and attention to detail
- Ability to work independently and manage multiple tasks
If you are organised, professional and enjoy working in a supportive office environment, we would love to hear from you.
