At a Glance
- Tasks: Coordinate accounts operations, manage invoicing, and improve processes with AI tools.
- Company: Join Aptus Plumbing & Gas, a growing team focused on client relationships and innovation.
- Benefits: Structured training, hands-on experience, and opportunities for professional growth.
- Other info: Dynamic work environment with a supportive team and a focus on continuous improvement.
- Why this job: Be at the heart of accounts operations and make a real impact with your skills.
- Qualifications: Experience in invoicing, accounts receivable, and familiarity with Xero or job management software.
The predicted salary is between 47250 - 57750 $ per year.
This is a hands-on coordination role at the centre of our accounts function, combining accounts administration, workflow management, subcontractor management, client relationships and process improvement. You will prepare invoices yourself, run our AI-assisted invoicing workflow, take ownership of accounts receivable and manage subcontractor accounts, working closely with the Office Manager and our Operations team. We are investing in AI and automation, and you will have a real say in how our processes improve. You will receive structured, hands-on training during your onboarding period so you are set up for success from day one.
Key responsibilities
- Manage the end-to-end invoicing workflow, from job completion through to invoice issue.
- Prepare and process invoices yourself as part of the normal workflow.
- Review job notes, purchase orders and supporting documentation to ensure invoice accuracy.
- Manage our AI-assisted invoicing workflow (SharePoint-based), ensuring jobs are correctly allocated, categorised and progressed, and acting as the human check on AI-prepared invoices.
- Actively follow up jobs that cannot be invoiced due to missing information, prioritising high-value, aged and urgent invoices.
- Take operational ownership of accounts receivable, monitoring outstanding accounts and debtor ageing.
- Ensure overdue accounts are followed up within agreed timeframes, with accurate records of collection activity.
- Act as a senior point of contact for accounts and invoicing enquiries.
- Investigate and resolve invoice queries and disputes, coordinating information from Operations, Scheduling and tradespeople.
- Manage subcontractor accounts administration, records and relationships.
About you
- Strong invoicing and accounts receivable experience.
- Experience with Xero and job management software.
- Ascora experience would be highly regarded.
- Excellent attention to detail and organisational skills.
- Strong written and verbal communication.
- Confidence managing client account and invoice enquiries.
- Ability to manage competing priorities and follow matters through to completion.
- Ability to work with Operations, Scheduling and tradespeople to get the information you need.
- Strong problem-solving and commercial awareness.
- Confidence using technology, AI-assisted processes and new systems.
- A proactive approach to identifying and improving inefficient processes.
About us
Since 2013, Aptus Plumbing & Gas has grown into an established plumbing and gas business with a team of around 40 people across South East Queensland. We have built long-standing relationships with our clients and property management partners, some of whom have worked with us for over a decade, on a simple idea: leave people better than we found them.
Accounts Operations Coordinator in Brisbane employer: Aptus Plumbing & Gas
Aptus Plumbing & Gas is an exceptional employer located in Brisbane, offering a dynamic work environment where innovation meets collaboration. With a strong focus on employee growth, you will benefit from structured onboarding and training in AI-driven tools, ensuring you are well-equipped to excel in your role. Our supportive culture encourages continuous improvement and values your contributions, making it a rewarding place to build your career.
