At a Glance
- Tasks: Lead the Service Desk team and drive excellence in IT support services.
- Company: Applied Medical, a leader in healthcare technology.
- Benefits: Competitive salary, career growth, and opportunities for international travel.
- Other info: Dynamic role with opportunities to contribute to projects across the APAC region.
- Why this job: Make a real impact by mentoring a high-performing team and improving IT services.
- Qualifications: Experience in IT support and strong leadership skills.
The predicted salary is between 75600 - 92400 $ per year.
Applied Medical is seeking a Service Desk Team Lead in Australia to own the Service Desk function and drive excellence across IT support services.
You will guide Service Desk Analysts and be the escalation point for incidents while aligning with global processes.
You will lead daily operations, mentor a high-performing team, and contribute to IT projects across the APAC region, delivering reliable end-user support and continuous improvements.
International travel may be required.
Global Service Desk Lead, IT Ops & Improvement employer: Applied Medical
Applied Medical is an exceptional employer, offering a dynamic work environment in Brisbane where innovation and collaboration thrive. With a strong commitment to employee growth through extensive training and development programs, team members are empowered to excel in their roles while making a meaningful impact on healthcare. The company values wellness and recognises high performance, ensuring that employees feel valued and supported in their professional journey.
