At a Glance
- Tasks: Lead the Service Desk team and elevate IT support across APAC.
- Company: Applied Medical, a leader in innovative healthcare solutions.
- Benefits: Competitive salary, international travel opportunities, and professional growth.
- Other info: Opportunity to build strong relationships with stakeholders and drive excellence.
- Why this job: Make a real impact in IT support while leading a dynamic team.
- Qualifications: ITIL certification and 5+ years of hands-on IT support experience.
The predicted salary is between 63000 - 77000 $ per year.
Applied Medical is seeking a Service Desk Team Lead to own the Service Desk function and drive excellence in IT support across APAC.
You will guide analysts, manage incidents, and ensure alignment with global processes, while building strong relationships with stakeholders.
The role requires leadership, ITIL certification, and 5+ years in IT support, with hands-on experience in Windows 11 and MS 365.
Based in Australia with opportunities for international travel.
APAC Service Desk Lead — Elevate IT Support & Leadership employer: Applied Medical
Applied Medical is an exceptional employer, offering a dynamic work environment in Brisbane where innovation and collaboration thrive. With a strong commitment to employee growth through extensive training and development programs, team members are empowered to excel in their roles while making a meaningful impact on healthcare. The company values wellness and recognises high performance, ensuring that employees feel valued and supported in their professional journey.
